Last Updated: April 20, 2023
At Lotuss 365 ("we," "our," or "us"), your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website: https://lotuss-365.shop.
By using our website, you agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.
1. Information We Collect
We collect both personal and non-personal information to provide you with the best experience possible. This may include:
1.1 Personal Information
Information you voluntarily provide when filling out forms, placing orders, or contacting us, such as:
Full name
Email address
Phone number
Shipping and billing address
Any message or inquiry you submit
WhatsApp number (if provided for contact)
1.2 Usage Data
We automatically collect certain information about how you interact with our website, including:
IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and links clicked
Referring website or search engine
1.3 Payment Information
If purchases are made through our site, payment information is securely handled through third-party payment gateways. We do not store or process credit/debit card information directly on our servers.
2. How We Use Your Information
We collect and use your information for the following purposes:
To process and fulfill your orders or service requests
To communicate with you regarding inquiries, orders, and support
To send promotional emails or updates (only if you have opted in)
To personalize your experience and improve website functionality
To detect and prevent fraudulent or unauthorized activity
To comply with legal and regulatory obligations
3. Opt-In Process
When you submit your information via any form on our website (e.g., contact forms, service requests, or newsletter sign-ups), you are explicitly opting in to be contacted by Lotuss 365.
Each form requires manual user input and a clear action (e.g., clicking "Submit" or "Send"), ensuring all data collection is user-initiated and consent-based. The information you provide may be used to:
Respond to your questions or service requests
Send important updates or promotional content
Share offers or announcements related to our services
We do not use pre-filled forms or collect data from third-party sources.
4. Opt-Out Process
You may withdraw your consent or opt out of marketing communications at any time. You can do this by:
Clicking the “Unsubscribe” link at the bottom of our promotional emails
Replying to our messages with a request to opt out
Emailing us directly at contact@lotuss-365.shop with your request
After opting out, you may still receive essential service-related messages, such as order confirmations or updates.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:
With trusted third-party service providers who help us operate the website or deliver services (e.g., hosting, payment processors, shipping partners)
With legal authorities, if required by law or to protect our rights, safety, or property
During a business transition, such as a merger, acquisition, or asset sale, with adequate notice provided
All third-party providers are bound by confidentiality and security obligations.
6. Data Security
We take the security of your information seriously. To safeguard your personal data, we implement:
SSL encryption for secure data transmission
Firewalls and server-level security protocols
Limited access to sensitive information, restricted only to authorized personnel
While we strive to use commercially acceptable means to protect your data, no internet transmission or storage system is 100% secure.
7. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. These cookies help us:
Understand user behavior and preferences
Save your session settings for future visits
Deliver personalized content and ads (if applicable)
You can control or disable cookies through your browser settings at any time.
8. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate or outdated data
Request the deletion of your data (subject to applicable law)
Withdraw consent to marketing communications
File a complaint with a data protection authority, if applicable in your region
To exercise any of these rights, please contact us at contact@lotuss-365.shop.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of these external sites. We encourage you to review their privacy statements before submitting any personal data.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have unintentionally collected data from a child, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to check this policy periodically.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
Lotuss 365
HN 29, Jaini Chahapra,
Siswa Bazar, Maharajganj,
Uttar Pradesh – 273163
📧 Email: contact@lotuss-365.shop
📱 Phone: +91 98778 31213
🌐 Website: https://lotuss-365.shop